Faqs 2019-03-11T12:06:26-08:00

Shipping Redeemed Products

Our shipping times vary from 5 to 15 business days. If you have not received your product(s) after 3 weeks, please contact us.

How Do I Earn Rewards (Bank G-Tickets)?

Earning & Redeeming Points Is Easy:

  • Register your GamerGeen Account
  • Grab Your Prize – Currently found in all claw machines with the GamerGreen logo
  • Enter Your Code – Found on the item you just won..keep an eye out for scratch-offs.
  • Bank Your G-Tickets– After entering your code, you’ll see your GamerGreen account grow with G-Tickets!
  • Redeem – Shop online through our redemption portal for lots of great prizes

 

What Is GamerGreen®?

GamerGreen® was founded on the belief that the traditional way of being rewarded for playing games does not provide the best consumer experience (play games, win tickets, get a junky prize and go home). We are on a mission to disrupt the traditional! We believe by not closing the loop on the game play (getting the junky prize) encourages repeat play and therefore allowing the player to get some really cool stuff.

GamerGreen® is simple: Download the app on Android or iOS, click the location finder on the map to play GamerGreen® enabled claw and arcade games in your neighborhood (the map shows 25 miles around you), play those games and win GamerGreen® currency – we call it G-Tickets. Save this G-Tickets up for hundreds of cool prizes that you’ll find in our store (present icon in the app) and then we ship the prizes right to your door!

You deserve more value in your game play! Demand GamerGreen® in locations you love. Don’t forget to call us our on social and use the hashtag #IWantMyGamerGreen

Can you put a GamerGreen enabled machine in my city?

We’re currently only based in the United States. If there’s not a GamerGreen enabled machine in your city, you can send us a request here.

Don’t forget to tell game operators and locations that “I WANT MY GAMERGREEN!” to help spread the word. We believe you deserve more value when you play games!

Does GamerGreen® own and operate the games?

Please be advised that GamerGreen® does not itself operate the claw or arcade games. The entry fees, rules, prizes and terms and conditions of any such games will be determined by the applicable Third-Party Game Operators. If you have an issue with the game itself such as functionality, refunds, game play, etc., please reach out to the location and/or game operator directly.

Where do I find Codes?

  • View our GamerGreen locations map in our mobile app, download here
  • You can find our codes on toys and products currently in machines across the United States in AL, AR, AZ, CA, CO, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MD, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY.

I won prizes out of a claw machine and they didn’t have GamerGreen codes, why is that?

BUMMER! We believe that you deserve more from the claw machine, that is one of the reasons we built GamerGreen! Since we do not own or operator any machines, we rely on operators and locations to provide you with more value and partner with GamerGreen. If you believe these locations should provide more value to you as a player, please help spread the word and tell them “I WANT MY GAMERGREEEN!” Call them, email them, post on social and tag them and us using hashtag #IWantMyGamerGreen. You rock superstar!

What’s up with the Daily Challenge in app?

The Daily Challenge is a mini game that you play for free where you earn G-Tickets for your accomplishments. You will be able to play to earn tickets!

There is a game timer will reset after each play – keep an eye out for when your next game is available!

What’s the Goal Keeper in app?

The Goal Keeper is a spot for you to select the prize you are working for. Just click the button, or browse the store and click the blue “add to goal keeper” button and as Matt3756 says – shabang! It’s displayed as your goal.

Running on device other than iPhone/iPad.